Summary:

Plans, develops, implements, and manages health information services, such as patient information systems, and clinical and administrative data, to meet the medical, legal, ethical, and administrative requirements of health care delivery. The Health Information Management Operation Manager serves as an advocate for privacy and confidentiality of health information and plans and offers in-service educational programs for health care personnel.

Essential Functions:

• Monitors the coding function to promote optimal billing.
• Monitors delinquent chart status.
• Other Job Functions as required

To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.

• Assists the Director to develop, implement, and assess long-range and short-term goals
• Conducts studies and analyzes reports and makes recommendations concerning staffing, organization, and workflow.
• Assists the Director with analysis and management of the content of the medical record to ensure appropriate documentation.
• Implements and reviews department policies and procedures designed to ensure effective and efficient operations and compliance with established standards, rules, and regulations.
• Takes the initiative to make decisions regarding practices and policies and is an advocate for improvement.
• Assists leading the HIM operations staff to ensure productivity standards, quality standards, and data quality is maintained.
• Together with the HIM leadership, assures medical records are efficiently and accurately maintained.
• Assists with compliance of regulatory standards to include The Joint Commission (TJC) standards, State standards, and Medicare Conditions of Participation.
• Assists management of various resources to maintain maximum efficiency and meet performance objectives.
• Assists in providing open communication and sharing plans with employees as well as elevation of employee issues and concerns to HIM Director as needed.
• Acts as a mentor and assists in fostering the growth of HIM leadership staff.
• Monitors and evaluates subordinate HIM team management staff according to organizational guidelines.
• Assists in maintaining departmental statistics on work volume, productivity, and accuracy.
• Works with HIM Director to maintain continuous performance improvement in targeted areas of responsibility in alignment with the overall annual performance improvement targets.
• Report Support to the Medical Records Committee.
• Works with HIM Director to meet or exceed the financial goals and objectives of the department.

Education:

• Associate degree Preferred. Bachelor degree Preferred.
• Certification(s) 1 to 2 years health record experience desired. RHIT or CCS preferred.

Experience:

• Oral and written communication skills. Excellent communication skills in communicating with physicians.
• Medical record knowledge and understanding of Joint Commission and CMS requirements preferred.
• Strong excel skills strongly preferred.
• Meditech skills are strongly preferred.
• Strong organizational skills with proficient handling of multiple priorities.
• Self-motivation required.
• Must be skilled in delegating, decision making, team building, and managing change.
• Must be able to work in a stressful environment and take appropriate action