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Empowering the Hands that Heal

Patient Account Representative Specialist

Lewiston, Idaho

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Overview

ScionHealth strives to provide quality-driven, patient-centered acute and post-acute hospital solutions. The health system is focused on driving innovation, serving its communities, and investing in people and technology to deliver compassionate patient care and excellent health outcomes. Based in Louisville, ScionHealth operates 79 hospital campuses in 25 states – 61 long-term acute care hospitals and 18 community hospital campuses and associated health systems.

Success Profile

What do you need to be successful at ScionHealth? Here are the top traits we’re looking for:

  • Communicator
  • Creative
  • Deadline-oriented
  • Goal-oriented
  • Problem-solver
  • Strategic

Our Culture

  • Driven by quality: We believe that if we focus on delivering quality care, exceeding expectations related to customer service and supporting our people, our business results will follow.
  • We equip our hospitals and our people with the resources, technology and expertise they need to deliver the best possible care to patients.
  • We’re always looking to find better ways to support caregivers by improving what we do, sharing best practices, and responding to the changing needs of our people and the patients they serve.
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Quote

“ScionHealth allows leaders to inspire the organization to take responsibility for creating a better future.”

Jarrell King Talent Acquisition
Jarrell King, Talent Acquisition

Patient Account Representative Specialist

Lewiston, Idaho
Facility St. Joseph Regional Medical Center
Req ID 530997 Post Date 12/26/2024 Category Administrative
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Description

We have an exciting opportunity to join our Revenue Cycle team as a Patient Account Representative Specialist – Cash Recon Specialist.

ThePatient Account Representative Specialist – Cash Recon Specialist must have full knowledge of the accounting system and monthly reconciliation spreadsheet process as well as cover for the Patient Account Representative - Cash if needed.This position is responsible for training all new Cash Recon Specialists.The Cash Recon Specialist maintains Monthly Cash Reconciliation for facilities and/or physician offices assigned which includes daily cash, GL, unapplied Cash, Transfers, and Refunds, maintains the cash recon sheet daily and meets the 48-hour rule on balancing total cash at the end of the month for facilities and/or physician offices assigned. Utilizes current technology, which may include web-based products such as EPIC, SSI, Nthrive, RAC tracker, E.H.R., RTE, and payer portals.Excellent computer skills with the ability to train in Microsoft Word, Microsoft Excel, and Microsoft Outlook.Experience in general accounting/bookkeeping skills, including the posting of charges, payments, contractual allowances, and refunds with the ability to train. Adheres to policies, procedures, and regulations to ensure compliance and patient safety.

Examples of Responsibilities:

·Participates in A/R clean-up projects or other projects identified by direct supervisor or CBO management.

·Takes ownership of assignments; and other duties as assigned or requested.Seeks out other duties or recognizes the need for additional assignments.

·Communicates and listens effectively both written and verbal.Maintains internal and external customer relations; to ensure effective communication with all areas of the business office

·Cooperates and interacts with supervisors, peers, other departments, and all customer groups demonstrating our commitment to “service”.

·Provide payment posting for cash received through the lockbox, EFT, and credit card payments and be able to reconcile.

·Must have full knowledge of accounting system and Monthly Reconciliation spreadsheet process.

·Responsible for training all new Cash Recon Specialist positions as well as supporting the Patient Account Representative - Cash and Management.

·Ability to cover other Cash Recon Specialists if needed.

·Maintains Monthly Cash Reconciliation for facilities assigned which includes daily cash, GL, unapplied Cash, Transfers, and Refunds.

·Ability to work under stressful situations and independently with facility accountants, Controllers, Payers, and AP.

·Must maintain Cash recon sheet daily and meet the 42-hour rule on balancing total Cash at the end of the month for facilities assigned.

·Ability to work with Internal Audit on all Cash Reconciliation.


Qualifications

Education and Experience:

·High School Diploma or GED Equivalent

·Associate’s Degree in Business or related field of study preferred.

·Three (3) years of job-related experience preferably in a Healthcare business environment.

Knowledge/Skills/Abilities:

·Knowledge of medical terminology and billing/collections practices.

·Ability to demonstrate initiative and time management skills.

·Excellent analytical skills and problem-solving skills.

·      Multi-task in a fast-paced environment and handle overlapping commitments and deadlines.

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Benefits

  • Career Development

    We support growth and development for all our employees through various means and in programs designed to foster inclusion.

  • Healthcare

    Your health is important to us. We offer a comprehensive benefits program and resources to support healthy lifestyles for you and your family.

  • Retirement Plan

    Employees can contribute to their retirement with plans that allow for pre-tax or after-tax contributions through payroll deductions.

  • Paid Time Off

    With paid holidays and unlimited PTO, you are encouraged to take the time you need to relax and recharge with family and friends.

  • Work-Life Balance

    Work-life balance is not just a perk, it is encouraged. We believe that our employees work their best when they’re allowed to be their best selves in and out of the office.

  • Miscellaneous Benefits

    Whether you’re looking for pet insurance, identity theft protection, or select discounts from hundreds of local and national merchants, we have a variety of benefits that help provide peace of mind.

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